Terms of Service

Last Updated: February 2024

1. Acceptance of Terms

By accessing and using the website and services of Guangdong Xinruida Fire-fighting Technology Co., Ltd. ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

We provide fire safety equipment, systems, and related services including but not limited to:

  • Fire detection and alarm systems
  • Fire suppression equipment
  • System design and consultation
  • Installation and commissioning
  • Maintenance and support services

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful or malicious code
  • Attempt unauthorized access to our systems
  • Interfere with the proper functioning of the website

3.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

4.2 Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue products and services at any time.

4.3 Orders and Quotations

Quotations are valid for the period specified. We reserve the right to accept or decline any order. Order acceptance is subject to product availability and credit approval.

5. Installation and Services

5.1 Professional Services

Installation and maintenance services will be performed by qualified technicians in accordance with industry standards and applicable regulations.

5.2 Site Requirements

Customers must ensure that installation sites meet necessary requirements and provide safe working conditions for our personnel.

5.3 Service Scheduling

Service appointments are subject to availability. We will make reasonable efforts to accommodate your preferred schedule.

6. Warranties and Disclaimers

6.1 Product Warranties

Products are covered by manufacturer warranties as specified. We will assist with warranty claims in accordance with manufacturer terms.

6.2 Service Warranties

We warrant that services will be performed in a professional and workmanlike manner. Any defects in workmanship will be corrected at no additional charge within the warranty period.

6.3 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of the Company or its licensors and is protected by intellectual property laws.

9. Payment Terms

9.1 Payment Methods

We accept payment methods as specified in quotations and invoices.

9.2 Payment Schedule

Payment terms will be specified in contracts and invoices. Late payments may incur interest charges.

9.3 Taxes

Prices do not include applicable taxes unless otherwise stated. Customers are responsible for all applicable taxes.

10. Cancellation and Refunds

Cancellation and refund policies vary by product and service. Custom orders may not be cancellable. Please contact us for specific terms.

11. Confidentiality

Both parties agree to maintain confidentiality of proprietary information disclosed during the course of business.

12. Compliance and Safety

Customers must comply with all applicable fire safety codes and regulations. We provide products and services to assist with compliance but ultimate responsibility rests with the customer.

13. Indemnification

You agree to indemnify and hold harmless the Company from any claims arising from your use of our products or services or violation of these terms.

14. Termination

We reserve the right to terminate or suspend access to our services at any time for violation of these terms or for any other reason.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of the People's Republic of China.

16. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through negotiation. If negotiation fails, disputes shall be submitted to arbitration or the appropriate court.

17. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, or government actions.

18. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of modified terms.

19. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

For questions about these Terms of Service, please contact:

Guangdong Xinruida Fire-fighting Technology Co., Ltd.
Room 905, Oriental Babylon, No. 78 Maicote Avenue, Huizhou City, Guangdong Province, China
Email: support@xinruidatech.top
Phone: +86 152-5385-6936